Chatbot builders, reviewed from their own documentation

Which chatbot should you use?

We read the pricing pages, help centers and terms of nine chatbot builders, store every price and limit once with its source, and score them on a rubric you can check. Pick a question below, or open the finder.

I run a Shopify store with one other person. Which chatbot should we use?
Tidio Lyro. Of the builders we cover, it is the one whose documented integrations include both Shopify and WooCommerce, and its permanent free plan has live chat, a flows bot and 10 seats, so two people fit. AI answers are sold separately, from $39 a month for 50 Lyro conversations. Read the Tidio Lyro review.

Open the chatbot finder

  • 9 builders, one sourced database
  • Scores from a published rubric
  • No affiliate links, no paid placement
Customer support

Intercom Fin

AI agent, inbox and ticketing in one product, at $0.99 per outcome on top of seats.

Read the review
Ecommerce

Tidio Lyro

Shopify and WooCommerce integrations, a free plan, and AI conversations sold in tiers from $39 a month.

Read the review
Lead generation

Landbot

No-code lead-capture flows, EU hosting and a published €0.05 per extra chat.

Read the review
Build it yourself

Botpress

A visual Studio plus JavaScript, an SDK and REST APIs, with a free plan of 25 conversations to try it.

Read the review

Best chatbot builders in 2026

All nine builders on one scale. The score weighs pricing clarity, access, builder depth, reach and handoff, and data and trust. It rates what the vendors document, not how good a bot's answers are; how we review has the rules.

#ProductScorePaid plans fromBest forFree plan
1Intercom Fin8.2$0.99 per resolutionFunded support teams that want an AI agent, a shared inbox and ticketing in one toolNoRead the review
2Botpress8.0$150 per monthSupport teams with a developer on hand that want agent building and a helpdesk in one toolYesRead the review
3HubSpot Chatbot Builder7.7$20 per seat per monthTeams already running sales or support in HubSpot that want a bot writing straight into their CRMYesRead the review
4Landbot7.5€40 per monthMarketing teams in Europe that want lead-capture flows on a website, with prices in euros and data hosted in the EUYesRead the review
5Tidio Lyro7.5$29 per monthSmall online shops and support teams that want an AI agent, simple automations and a shared inbox from one vendor, with published self-serve pricesYesRead the review
6Manychat6.9$17 per monthCreators and social-first shops that sell through Instagram, TikTok or Messenger DMsYesRead the review
7Typebot6.7$39 per monthDevelopers and technical marketers who want cheap per-chat pricing or a self-hosted bot builderYesRead the review
8Voiceflow6.6$60 per monthTechnical CX teams and agencies that want a voice and web-chat agent with model choice, staging environments and codePartlyRead the review
9Chatfuel6.3$20 per monthAgencies and small sales teams that want an AI agent answering leads on WhatsApp and InstagramPartlyRead the review

Chatbot finder

Say what the bot is for and where it has to work. The finder filters the same product database the reviews use and tells you why each builder was kept or dropped.

What is the bot for?
Where must it work?
Who will build it?
Starting budget

9 builders fit

8.2Intercom Fin$0.99 per resolution

Funded support teams that want an AI agent, a shared inbox and ticketing in one tool

8.0Botpress$150 per month

Support teams with a developer on hand that want agent building and a helpdesk in one tool

7.7HubSpot Chatbot Builder$20 per seat per month

Teams already running sales or support in HubSpot that want a bot writing straight into their CRM

7.5Landbot€40 per month

Marketing teams in Europe that want lead-capture flows on a website, with prices in euros and data hosted in the EU

7.5Tidio Lyro$29 per month

Small online shops and support teams that want an AI agent, simple automations and a shared inbox from one vendor, with published self-serve prices

6.9Manychat$17 per month

Creators and social-first shops that sell through Instagram, TikTok or Messenger DMs

6.7Typebot$39 per month

Developers and technical marketers who want cheap per-chat pricing or a self-hosted bot builder

6.6Voiceflow$60 per month

Technical CX teams and agencies that want a voice and web-chat agent with model choice, staging environments and code

6.3Chatfuel$20 per month

Agencies and small sales teams that want an AI agent answering leads on WhatsApp and Instagram

A filter over documented facts. Matches are ordered by fit, then by rubric score. It is not based on hands-on tests. Budgets compare the vendor's entry price in its own currency.

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