# chatbots.reviews > Independent reviews of nine chatbot builders: Intercom Fin, Botpress, HubSpot Chatbot Builder, Landbot, Tidio Lyro, Manychat, Typebot, Voiceflow and Chatfuel, scored on a published rubric with every price linked to its source. ## How to read this site - Every page has a Markdown twin: append `.md` to the URL (home page: `/{locale}/index.md`) or send `Accept: text/markdown`. - Every price and percentage comes from one product database, so all pages and languages agree. Each figure links to its source. - Scores follow a published rubric (v1.0) that rates public documentation, not hands-on tests: https://chatbots.reviews/en-us/how-we-review - Facts last verified: 2026-09-18. - Locales: en-US (https://chatbots.reviews/en-us), en-GB (https://chatbots.reviews/en-gb), de (https://chatbots.reviews/de), es (https://chatbots.reviews/es) ## Best lists - [Best chatbot builders](https://chatbots.reviews/en-us/best/chatbot-builders): Intercom Fin, Botpress, HubSpot Chatbot Builder, Landbot, Tidio Lyro, Manychat, Typebot, Voiceflow and Chatfuel ranked on one published rubric: pricing clarity, free access, builder depth, channel reach and handoff, and data and trust. - [Best chatbot builders for small business](https://chatbots.reviews/en-us/best/for-small-business): HubSpot Chatbot Builder, Landbot, Tidio Lyro, Manychat, Typebot and Chatfuel compared for small businesses on free-plan limits, entry price, self-serve setup, human handoff and the channels your customers already use. - [Best chatbots for ecommerce](https://chatbots.reviews/en-us/best/for-ecommerce): Intercom Fin, Landbot, Tidio Lyro, Manychat and Chatfuel compared for online stores on store-platform integrations, the channels shoppers use, AI answers from your own content and how each bills a conversation. - [Best chatbots for customer support](https://chatbots.reviews/en-us/best/for-customer-support): Intercom Fin, Botpress, HubSpot Chatbot Builder, Tidio Lyro and Voiceflow compared for customer support on AI answers from your own content, human handoff, a built-in inbox and how clearly each defines what it bills. - [Best chatbot builders for lead generation](https://chatbots.reviews/en-us/best/for-lead-generation): HubSpot Chatbot Builder, Landbot, Tidio Lyro, Manychat and Typebot compared for lead generation on qualification flows, CRM integrations, channels and what each charges per chat, visitor or contact. - [Best chatbot builders for WhatsApp](https://chatbots.reviews/en-us/best/for-whatsapp): Botpress, Landbot, Tidio Lyro, Manychat, Typebot and Chatfuel compared for WhatsApp bots on which plan unlocks WhatsApp on your own number, how Meta's message fees are passed on and what each builder adds on top. - [Best chatbot builders for Instagram and Facebook Messenger](https://chatbots.reviews/en-us/best/for-instagram-and-messenger): Botpress, Tidio Lyro, Manychat and Chatfuel compared for Instagram and Messenger bots on comment-to-DM automation, AI replies, Meta's messaging window and how each prices contacts, conversations or credits. - [Best free chatbot builders](https://chatbots.reviews/en-us/best/free): Botpress, HubSpot Chatbot Builder, Landbot, Tidio Lyro, Manychat and Typebot compared on their permanent free plans: how many chats, conversations or contacts each allows, which channels and AI features are included, and what happens at the limit. - [Best open-source and developer chatbot platforms](https://chatbots.reviews/en-us/best/open-source-and-developer): Botpress, Typebot and Voiceflow compared for developers on code extensibility, model choice, export and self-hosting, including licensing: Typebot is fair source (FSL), Botpress has sunset self-hosting and Voiceflow is not open source. ## Reviews - [Tidio Lyro review](https://chatbots.reviews/en-us/reviews/tidio-lyro): What Tidio Lyro costs, what its free plan allows, what you can build with it and where it stops. Scored on a published rubric, every figure sourced. - [Intercom Fin review](https://chatbots.reviews/en-us/reviews/intercom-fin): What Intercom Fin costs, what its free plan allows, what you can build with it and where it stops. Scored on a published rubric, every figure sourced. - [Botpress review](https://chatbots.reviews/en-us/reviews/botpress): What Botpress costs, what its free plan allows, what you can build with it and where it stops. Scored on a published rubric, every figure sourced. - [Voiceflow review](https://chatbots.reviews/en-us/reviews/voiceflow): What Voiceflow costs, what its free plan allows, what you can build with it and where it stops. Scored on a published rubric, every figure sourced. - [Manychat review](https://chatbots.reviews/en-us/reviews/manychat): What Manychat costs, what its free plan allows, what you can build with it and where it stops. Scored on a published rubric, every figure sourced. - [Chatfuel review](https://chatbots.reviews/en-us/reviews/chatfuel): What Chatfuel costs, what its free plan allows, what you can build with it and where it stops. Scored on a published rubric, every figure sourced. - [Landbot review](https://chatbots.reviews/en-us/reviews/landbot): What Landbot costs, what its free plan allows, what you can build with it and where it stops. Scored on a published rubric, every figure sourced. - [HubSpot Chatbot Builder review](https://chatbots.reviews/en-us/reviews/hubspot-chatbot): What HubSpot Chatbot Builder costs, what its free plan allows, what you can build with it and where it stops. Scored on a published rubric, every figure sourced. - [Typebot review](https://chatbots.reviews/en-us/reviews/typebot): What Typebot costs, what its free plan allows, what you can build with it and where it stops. Scored on a published rubric, every figure sourced. ## Pricing - [Tidio Lyro pricing explained](https://chatbots.reviews/en-us/pricing/tidio-lyro): Tidio Lyro's published plans, exactly what the vendor counts and bills for, what the free plan allows, and the cheapest plan at three monthly volumes. - [Intercom Fin pricing explained](https://chatbots.reviews/en-us/pricing/intercom-fin): Intercom Fin's published plans, exactly what the vendor counts and bills for, what the free plan allows, and the cheapest plan at three monthly volumes. - [Botpress pricing explained](https://chatbots.reviews/en-us/pricing/botpress): Botpress's published plans, exactly what the vendor counts and bills for, what the free plan allows, and the cheapest plan at three monthly volumes. - [Voiceflow pricing explained](https://chatbots.reviews/en-us/pricing/voiceflow): Voiceflow's published plans, exactly what the vendor counts and bills for, what the free plan allows, and the cheapest plan at three monthly volumes. - [Manychat pricing explained](https://chatbots.reviews/en-us/pricing/manychat): Manychat's published plans, exactly what the vendor counts and bills for, what the free plan allows, and the cheapest plan at three monthly volumes. - [Chatfuel pricing explained](https://chatbots.reviews/en-us/pricing/chatfuel): Chatfuel's published plans, exactly what the vendor counts and bills for, what the free plan allows, and the cheapest plan at three monthly volumes. - [Landbot pricing explained](https://chatbots.reviews/en-us/pricing/landbot): Landbot's published plans, exactly what the vendor counts and bills for, what the free plan allows, and the cheapest plan at three monthly volumes. - [HubSpot Chatbot Builder pricing explained](https://chatbots.reviews/en-us/pricing/hubspot-chatbot): HubSpot Chatbot Builder's published plans, exactly what the vendor counts and bills for, what the free plan allows, and the cheapest plan at three monthly volumes. - [Typebot pricing explained](https://chatbots.reviews/en-us/pricing/typebot): Typebot's published plans, exactly what the vendor counts and bills for, what the free plan allows, and the cheapest plan at three monthly volumes. ## Comparisons - [Tidio Lyro vs Intercom Fin](https://chatbots.reviews/en-us/compare/tidio-lyro-vs-intercom-fin): Tidio Lyro and Intercom Fin side by side: type of tool, published prices, billing unit, free plan, builder, channels and data hosting, with a pick for each kind of buyer. - [Botpress vs Voiceflow](https://chatbots.reviews/en-us/compare/botpress-vs-voiceflow): Botpress and Voiceflow side by side: type of tool, published prices, billing unit, free plan, builder, channels and data hosting, with a pick for each kind of buyer. - [Manychat vs Chatfuel](https://chatbots.reviews/en-us/compare/manychat-vs-chatfuel): Manychat and Chatfuel side by side: type of tool, published prices, billing unit, free plan, builder, channels and data hosting, with a pick for each kind of buyer. - [Landbot vs Typebot](https://chatbots.reviews/en-us/compare/landbot-vs-typebot): Landbot and Typebot side by side: type of tool, published prices, billing unit, free plan, builder, channels and data hosting, with a pick for each kind of buyer. - [Botpress vs Typebot](https://chatbots.reviews/en-us/compare/botpress-vs-typebot): Botpress and Typebot side by side: type of tool, published prices, billing unit, free plan, builder, channels and data hosting, with a pick for each kind of buyer. - [HubSpot Chatbot Builder vs Intercom Fin](https://chatbots.reviews/en-us/compare/hubspot-chatbot-vs-intercom-fin): HubSpot Chatbot Builder and Intercom Fin side by side: type of tool, published prices, billing unit, free plan, builder, channels and data hosting, with a pick for each kind of buyer. - [Landbot vs Tidio Lyro](https://chatbots.reviews/en-us/compare/landbot-vs-tidio-lyro): Landbot and Tidio Lyro side by side: type of tool, published prices, billing unit, free plan, builder, channels and data hosting, with a pick for each kind of buyer. ## Alternatives - [The best Intercom Fin alternatives](https://chatbots.reviews/en-us/alternatives/intercom-fin): The strongest alternatives to Intercom Fin, ranked on a published rubric, with what each costs and when switching makes sense. - [The best Manychat alternatives](https://chatbots.reviews/en-us/alternatives/manychat): The strongest alternatives to Manychat, ranked on a published rubric, with what each costs and when switching makes sense. - [The best Tidio Lyro alternatives](https://chatbots.reviews/en-us/alternatives/tidio-lyro): The strongest alternatives to Tidio Lyro, ranked on a published rubric, with what each costs and when switching makes sense. - [The best Botpress alternatives](https://chatbots.reviews/en-us/alternatives/botpress): The strongest alternatives to Botpress, ranked on a published rubric, with what each costs and when switching makes sense. - [The best Landbot alternatives](https://chatbots.reviews/en-us/alternatives/landbot): The strongest alternatives to Landbot, ranked on a published rubric, with what each costs and when switching makes sense. ## Guides - [What is the difference between a chatbot and an AI agent?](https://chatbots.reviews/en-us/guides/chatbot-vs-ai-agent): Rule-based bot, AI chatbot or AI agent: what each one does, what can go wrong, and where each of the nine builders we review sits, based on their documentation. - [Rule-based or AI chatbot: which should you build?](https://chatbots.reviews/en-us/guides/rule-based-vs-ai-chatbots): When fixed flows beat AI answers on predictability, cost and compliance, when AI wins, and how the builders we review combine both. - [How is chatbot software priced?](https://chatbots.reviews/en-us/guides/chatbot-pricing-models): Plan plus meter, per resolution, per contact, credits, and free tools with paid seats: one real example of each, why unlike meters mislead, and the auto-upgrade traps vendors document. - [What counts as a conversation in chatbot pricing?](https://chatbots.reviews/en-us/guides/what-counts-as-a-conversation): Conversation, chat, Active Contact, outcome, credit, Lyro conversation: how each of nine chatbot vendors defines its billing unit, when it resets, what happens at the limit, and what to ask in writing. - [How do you write a knowledge base for a chatbot?](https://chatbots.reviews/en-us/guides/how-to-write-a-bot-knowledge-base): A vendor-neutral method for writing help content an AI chatbot can answer from: one question per article, the answer first, limits and dates in writing, and test questions before launch. - [What is a chatbot containment rate?](https://chatbots.reviews/en-us/guides/containment-rate-explained): Containment, resolution and deflection measure different things, and every vendor defines its headline rate its own way. What each term means and how to measure your own bot. - [What are Meta's rules for chatbots on WhatsApp?](https://chatbots.reviews/en-us/guides/whatsapp-chatbot-rules): Meta's rules for business bots on WhatsApp, Messenger and Instagram: opt-in, the 24-hour window, templates, per-message pricing, the October 2026 service-message charge and the AI Providers clause. - [When should you not use a chatbot?](https://chatbots.reviews/en-us/guides/when-not-to-use-a-chatbot): The cases where a chatbot costs more than it saves: complaints, regulated advice, very low volume, missing content and customers who must reach a person. What a wrong answer can cost, and what to use instead. - [Chatbots and the law in the United States](https://chatbots.reviews/en-us/guides/chatbots-and-the-law): The rules a US business should check before putting a chatbot in front of customers: state bot-disclosure laws in California, Maine and Colorado, California chat-wiretap suits, TCPA consent for marketing texts, Meta's WhatsApp rules, FTC liability for what the bot says, and ADA accessibility. With links to the official sources. ## Tools - [Chatbot finder](https://chatbots.reviews/en-us/tools/chatbot-finder): Filter nine chatbot builders by job, channel, skill, budget, EU hosting and self-hosting. Every answer comes from the same documented product database as our reviews. ## Trust - [How we review](https://chatbots.reviews/en-us/how-we-review): The whole method: where facts come from, how five published criteria become a score, what that score cannot tell you, and the build test we have designed but not yet run. - [The reference-bot build test](https://chatbots.reviews/en-us/reference-bot-test): One small bot, specified in advance, to be built on every platform and run through the same 40 scripted conversations. This page is the protocol. The test has not been run yet. - [Editorial standards](https://chatbots.reviews/en-us/editorial-standards): The rules every page here follows: sourcing, the words we do not use, independence, language editions, AI assistance and corrections. - [Changelog](https://chatbots.reviews/en-us/changelog): A dated record of changes to prices, scores, method and pages that could affect a buying decision.