Botpress is our second-ranked product: an AI agent platform with a helpdesk, many channels and a free plan. People look elsewhere mostly because of how paid plans handle overage, because it cannot be self-hosted, or because they want something simpler than an agent platform.
The alternatives below cover each case: a design-first agent platform, a self-hostable flow builder, a support-first helpdesk and two no-code tools. Every reason for switching comes from Botpress's own pricing and documentation. See Botpress vs Voiceflow and Botpress vs Typebot for head-to-heads.
Why people look beyond Botpress
- On paid plans you cannot switch off overage: at 95% of your allowance Botpress buys a pack of 100 conversations, and it stays on the bill until you remove it.
- Botpress does not offer self-hosting, and EU data hosting is only partly documented.
- AI usage is billed on top of the plan; Plus includes $25 of AI spend a month.
- The free allowance is unclear: the live pricing page lists 25 conversations a month, while Botpress's May 2026 pricing announcement said 100.
The alternatives, ranked
Intercom Fin
Funded support teams that want an AI agent, a shared inbox and ticketing in one tool8.2- Paid plans from
- $0.99 per resolution
- Pricing model
- Mixed
- Free plan
- No
- Channels
- Website widget, WhatsApp, Messenger, Instagram, SMS, Email, Voice, Slack
Fin is an AI agent that answers customer-service questions from your own help content, sold inside the Intercom helpdesk (which also holds the visual Workflows bot builder) or on top of another helpdesk such as Salesforce or HubSpot. It is built for funded support teams: you pay per helpdesk seat, plus $0.99 for each conversation that ends in a billable outcome. The vendor renamed itself from Intercom to Fin on May 12, 2026, and has been part of Salesforce since September 10, 2026.
The catch: The visual Workflows builder is not in the entry plan: the Workflows FAQ says you must be on Advanced, at $99 per seat a month, or higher.
Landbot
Marketing teams in Europe that want lead-capture flows on a website, with prices in euros and data hosted in the EU7.5- Paid plans from
- €40 per month
- Pricing model
- Plan plus usage meter
- Free plan
- Yes
- Channels
- Website widget, WhatsApp, Messenger
Landbot is a visual, no-code chatbot builder from Barcelona for websites, WhatsApp and Messenger. It is built mainly for marketing teams that want to capture and qualify leads with button-driven flows, with an optional AI Agent block inside the flow. It charges a flat monthly plan that includes a pool of chats and a smaller, separate pool of AI chats, and it bills a published price for each chat beyond the pool.
The catch: Branding removal, webhooks, CRM integrations and WhatsApp on your own number all start at Professional, so the €40 Starter plan is narrower than its price suggests.
Tidio Lyro
Small online shops and support teams that want an AI agent, simple automations and a shared inbox from one vendor, with published self-serve prices7.5- Paid plans from
- $29 per month
- Pricing model
- Mixed
- Free plan
- Yes
- Channels
- Website widget, WhatsApp, Messenger, Instagram, Email
Tidio is a live-chat and help-desk suite for small and mid-sized online businesses, with two kinds of bot: Flows, a no-code rule-based builder, and Lyro, an AI agent that answers from your own support content. It is built mainly for e-commerce and support teams that want the bot and the human inbox in one tool. It charges flat monthly fees on three separate meters: human-answered conversations, Lyro AI conversations and unique visitors reached by Flows.
The catch: The $29 Starter plan buys human-answered conversations, not a working AI agent: its 50 Lyro conversations are a one-off allowance that never resets, and a renewing Lyro quota is a separate purchase starting at $39 a month.
Typebot
Developers and technical marketers who want cheap per-chat pricing or a self-hosted bot builder6.7- Paid plans from
- $39 per month
- Pricing model
- Plan plus usage meter
- Free plan
- Yes
- Channels
- Website widget, WhatsApp
Typebot is a visual builder for chatbots and conversational forms that you can run on Typebot's cloud or host yourself. It is built for teams that want lead capture and scripted flows on a website, and that are comfortable adding their own AI provider key when they want AI. The cloud charges a flat monthly fee with a set number of chats included, starting at $39 a month; self-hosting is free under a source-available licence.
The catch: On a paid cloud plan, reaching your chat limit does not pause the bot: after two warning emails Typebot moves your workspace to the next usage tier, so the bill goes up instead.
Voiceflow
Technical CX teams and agencies that want a voice and web-chat agent with model choice, staging environments and code6.6- Paid plans from
- $60 per month
- Pricing model
- Credits
- Free plan
- Partly
- Channels
- Website widget, Voice, SMS
Voiceflow is a visual platform for building AI agents that answer customers by web chat, phone and SMS, with code, APIs and environments for developers. It is built for customer-experience teams and agencies with technical staff, not for a small business that wants a bot running in an afternoon. It charges a monthly plan fee that includes a pool of credits, and every user message, AI model call and phone minute uses credits.
The catch: Voiceflow's pricing page shows no plan prices, and a credit is not a conversation: every user message costs a credit before the AI model's own credit charge is added.
Comparison table
| Product | Score | Type of tool | Paid plans from | Free plan | What the bill grows with | EU data hosting | Best for |
|---|---|---|---|---|---|---|---|
| Botpress | 8.0 | Agent-building platform | $150 per month | Yes | conversations | Partly | Support teams with a developer on hand that want agent building and a helpdesk in one tool |
| Intercom Fin | 8.2 | AI agent for support | $0.99 per resolution | No | resolutions | Partly | Funded support teams that want an AI agent, a shared inbox and ticketing in one tool |
| Landbot | 7.5 | No-code flow builder | €40 per month | Yes | chats | Yes | Marketing teams in Europe that want lead-capture flows on a website, with prices in euros and data hosted in the EU |
| Tidio Lyro | 7.5 | AI agent for support | $29 per month | Yes | conversations | Yes | Small online shops and support teams that want an AI agent, simple automations and a shared inbox from one vendor, with published self-serve prices |
| Typebot | 6.7 | Open-source builder | $39 per month | Yes | chats | Partly | Developers and technical marketers who want cheap per-chat pricing or a self-hosted bot builder |
| Voiceflow | 6.6 | Agent-building platform | $60 per month | Partly | credits | Not documented | Technical CX teams and agencies that want a voice and web-chat agent with model choice, staging environments and code |
Frequently asked questions
Is there a self-hosted alternative to Botpress?
Yes. Typebot documents self-hosting under a source-available licence, while Botpress runs only as a cloud service. See our open-source and developer list.
Can I stop Botpress from buying extra conversations?
Not on paid plans, according to Botpress's billing documentation. At 95% of your allowance it adds a pack of 100 conversations, which stays on the bill until you remove it. See Botpress pricing for the pack prices.
What is the best no-code alternative to Botpress?
For support, Tidio Lyro and Intercom Fin need no developer. For lead capture, Landbot is a no-code flow builder. Botpress itself also works without code, but its code options suit teams with a developer.
Related pages
- Botpress reviewreview
- Botpress pricing explainedpricing
- Best chatbot buildersbest list
Sources
- Botpress pricing — Botpress · September 18, 2026
- Pricing update, May 2026 — Botpress · September 18, 2026
- Botpress pricing (archived 10 April 2026) — Botpress, via the Internet Archive · September 18, 2026
- Botpress home page — Botpress · September 18, 2026
- Botpress Desk — Botpress · September 18, 2026
- Botpress Enterprise — Botpress · September 18, 2026
- Configure your workspace — Botpress · September 18, 2026
- Botpress Academy: AI Spend — Botpress · September 18, 2026
- Use your own LLM — Botpress · September 18, 2026
- Knowledge Base: add sources — Botpress · September 18, 2026
- Versions — Botpress · September 18, 2026
- Import and export bots — Botpress · September 18, 2026
- Human handoff — Botpress · September 18, 2026
- HITL integration: introduction — Botpress · September 18, 2026
- Translator Agent — Botpress · September 18, 2026
- Botpress documentation index (llms.txt) — Botpress · September 18, 2026
- Botpress v12 sunset notice — Botpress · September 18, 2026
- Data Processing Agreement — Botpress · September 18, 2026
- Privacy statement — Botpress · September 18, 2026
- Customer story: Super Dispatch — Botpress · September 18, 2026
- Customer story: Extendly — Botpress · September 18, 2026
- Customer story: hostifAI — Botpress · September 18, 2026
- Botpress Raises $25M Series B to Scale AI Agent Infrastructure — Botpress, via GlobeNewswire · September 18, 2026
- Fin home page — Fin · September 18, 2026
- Fin pricing — Fin · September 18, 2026
- Intercom pricing — Intercom (Fin) · September 18, 2026
- Fin and Intercom plans explained — Intercom Help Center · September 18, 2026
- Fin pricing: outcomes — Fin Help Center · September 18, 2026
- Manage Fin usage alerts and limits — Fin Help Center · September 18, 2026
- Fin FAQs — Fin Help Center · September 18, 2026
- Usage-based channels — Intercom Help Center · September 18, 2026
- Workflows explained — Intercom Help Center · September 18, 2026
- Workflows FAQs — Intercom Help Center · September 18, 2026
- Workflow version history and rollback — Intercom (Fin) · September 18, 2026
- Workflows REST API reference — Intercom Developers · September 18, 2026
- Hand over conversations from Fin AI Agent to your support team — Intercom Help Center · September 18, 2026
- Fin channels — Fin · September 18, 2026
- Set up Fin AI Agent's multilingual support — Intercom Help Center · September 18, 2026
- Use Intercom in your preferred language — Intercom Help Center · September 18, 2026
- Regional data hosting — Fin Help Center · September 18, 2026
- Intercom security — Intercom (Fin) · September 18, 2026
- Lightspeed customer story — Fin · September 18, 2026
- Anthropic customer story — Fin · September 18, 2026
- Today, Intercom becomes Fin — Intercom (Fin) · September 18, 2026
- Salesforce signs definitive agreement to acquire Fin — Salesforce · September 18, 2026
- Salesforce completes acquisition of Fin — Salesforce · September 18, 2026
- Landbot pricing — Landbot · September 18, 2026
- Fair use policy — Landbot Help Center · September 18, 2026
- Payment FAQ — Landbot Help Center · September 18, 2026
- Subscription — Landbot Help Center · September 18, 2026
- WhatsApp integration update: per-message pricing — Landbot Help Center · September 18, 2026
- AI Agents: setup and implementation guide — Landbot Help Center · September 18, 2026
- Privacy and security — Landbot Help Center · September 18, 2026
- Barcelona-based Landbot secures €6.5 million Series A for its no-code chatbot builder — EU-Startups · September 18, 2026
- Tidio pricing — Tidio · September 18, 2026
- The free version and downgrading your account — Tidio Help Center · September 18, 2026
- The Lyro AI agent limit — Tidio Help Center · September 18, 2026
- The monthly conversations limit — Tidio Help Center · September 18, 2026
- The monthly flow limit — Tidio Help Center · September 18, 2026
- Automatic upgrades — Tidio Help Center · September 18, 2026
- Lyro AI Agent — Tidio · September 18, 2026
- Lyro, the conversational AI agent — Tidio Help Center · September 18, 2026
- Data sources: Lyro's knowledge base — Tidio Help Center · September 18, 2026
- Lyro Actions — Tidio Help Center · September 18, 2026
- Connect Lyro with MCP servers — Tidio Help Center · September 18, 2026
- How do flows, Lyro and live agents work together — Tidio Help Center · September 18, 2026
- Tidio Flows — Tidio · September 18, 2026
- Flow templates — Tidio Help Center · September 18, 2026
- Flows: making an API call (HTTP request) — Tidio Help Center · September 18, 2026
- Integration with Zapier — Tidio Help Center · September 18, 2026
- Transfer flows between projects — Tidio Help Center · September 18, 2026
- Flow and handoff analytics — Tidio Help Center · September 18, 2026
- Developer resources in Tidio — Tidio Help Center · September 18, 2026
- Lyro multilanguage support — Tidio Help Center · September 18, 2026
- Change and add languages in your chat widget — Tidio Help Center · September 18, 2026
- Privacy policy and GDPR compliance — Tidio Help Center · September 18, 2026
- Tidio trust center — Tidio · September 18, 2026
- Tidio integrations — Tidio · September 18, 2026
- About Tidio — Tidio · September 18, 2026
- Lyro achieves best resolution rates in industry (31 March 2025) — Tidio · September 18, 2026
- Borrowell case study — Tidio · September 18, 2026
- Tidio support team achieves 58% automation with Lyro — Tidio · September 18, 2026
- Typebot pricing (plans, chat definition, limit FAQ) — Typebot · September 18, 2026
- Billing constants (plan prices and chat tiers) in the public source repository — Typebot (GitHub) · September 18, 2026
- LICENSE: Functional Source License 1.1, Apache 2.0 Future License — Typebot (GitHub) · September 18, 2026
- Repository README — Typebot (GitHub) · September 18, 2026
- Self-hosting: get started — Typebot Docs · September 18, 2026
- Export and import a typebot — Typebot Docs · September 18, 2026
- Documentation index (blocks and integrations) — Typebot Docs · September 18, 2026
- Deploy on WhatsApp: overview — Typebot Docs · September 18, 2026
- Workspace subscription and billing — Typebot Docs · September 18, 2026
- Privacy policy — Typebot · September 18, 2026
- Business continuity — Typebot · September 18, 2026
- Repository metadata for baptisteArno/typebot.io (stars, forks, latest release) — GitHub · September 18, 2026
- Voiceflow home page — Voiceflow · September 18, 2026
- Voiceflow pricing (live page, no plan prices shown) — Voiceflow · September 18, 2026
- Voiceflow pricing page as archived on January 6, 2026 — Voiceflow (Internet Archive snapshot) · September 18, 2026
- Voiceflow pricing service (JSON loaded by the docs credit table) — Voiceflow · September 18, 2026
- Billing — Voiceflow Docs · September 18, 2026
- Credits pricing table — Voiceflow Docs · September 18, 2026
- Managing your subscription — Voiceflow Docs · September 18, 2026
- Introducing Voiceflow credits (April 2025) — Voiceflow · September 18, 2026
- Collaboration — Voiceflow Docs · September 18, 2026
- Importing data sources — Voiceflow Docs · September 18, 2026
- Handoff step — Voiceflow Docs · September 18, 2026
- Export environment (API reference) — Voiceflow Docs · September 18, 2026
- Connect a phone number — Voiceflow Docs · September 18, 2026
- Voiceflow documentation index (llms.txt) — Voiceflow Docs · September 18, 2026
- PII redaction — Voiceflow Docs · September 18, 2026
- Voiceflow integrations — Voiceflow · September 18, 2026
- Voiceflow security — Voiceflow · September 18, 2026
- Security overview (legal) — Voiceflow · September 18, 2026
- Data Processing Addendum — Voiceflow · September 18, 2026
- GDPR statement — Voiceflow · September 18, 2026
- How AI automation transformed Trilogy's customer support — Voiceflow · September 18, 2026
- Voiceflow, a platform for building conversational AI experiences, raises $15M — TechCrunch · September 18, 2026
Researched and drafted with AI assistance from the sources listed on this page. We have not built or tested bots on these platforms yet. Method: How we review