Principles
- No source, no sentence. Prices, limits and claims link to where they came from.
- Reading is not testing. Words such as "tested", "hands-on" and "we found" are reserved for work we have actually done and published.
- A claim keeps its owner. A vendor's number is labeled as the vendor's number.
- One question, one page. We do not publish two pages that answer the same question.
- Answer first, plainly. The conclusion opens the page; jargon gets defined or cut.
Sourcing
Primary sources come first: pricing pages, documentation, terms, platform policies, the text of laws and case studies that name the customer. Independent press and regulators are used to check what vendors say. A vendor's content is never used as evidence about a competitor. Every source shows the date we last read it. Research tools can paraphrase, so we do not present text as a verbatim quotation unless a person has checked it against the page.
Independence
Scores come out of a published rubric and cannot be bought. The order of a ranking follows those scores. There are no sponsored reviews, no paid placements and no affiliate links, and links to vendors carry no tracking. No product is placed above its score.
Language editions
The site is published in US English, UK English, German and Spanish. All four are generated from the same database, so prices, scores and rankings are identical everywhere. Each edition adds a note written for that market: the rules that apply to a chatbot there, and whether a product documents the local language. Prices stay in the vendor's currency.
AI assistance
We use AI tools to research and draft from cited sources, and every page says so. AI-drafted text follows the same rule as any other: no source, no sentence. A person's name appears on a page only when that person has checked it.
Legal information is not legal advice
Our guides describe laws and regulator guidance in plain language and link to the official texts. They are general information. Rules change, and how they apply depends on your business, so check your own obligations with a qualified adviser.
Corrections
Confirmed errors are corrected promptly in the product database and recorded in the changelog when they could affect a decision. Write to hello@chatbots.reviews with a link to a public source.
Researched and drafted with AI assistance from the sources listed on this page. We have not built or tested bots on these platforms yet. Method: How we review