Which chatbot should you use?
We read the pricing pages, help centers and terms of nine chatbot builders, store every price and limit once with its source, and score them on a rubric you can check. Pick a question below, or open the finder.
- 9 builders, one sourced database
- Scores from a published rubric
- No affiliate links, no paid placement
Intercom Fin
AI agent, inbox and ticketing in one product, at $0.99 per outcome on top of seats.
Read the review →Tidio Lyro
Shopify and WooCommerce integrations, a free plan, and AI conversations sold in tiers from $39 a month.
Read the review →Landbot
No-code lead-capture flows, EU hosting and a published €0.05 per extra chat.
Read the review →Botpress
A visual Studio plus JavaScript, an SDK and REST APIs, with a free plan of 25 conversations to try it.
Read the review →Best chatbot builders in 2026
All nine builders on one scale. The score weighs pricing clarity, access, builder depth, reach and handoff, and data and trust. It rates what the vendors document, not how good a bot's answers are; how we review has the rules.
| # | Product | Score | Paid plans from | Best for | Free plan | |
|---|---|---|---|---|---|---|
| 1 | Intercom Fin | 8.2 | $0.99 per resolution | Funded support teams that want an AI agent, a shared inbox and ticketing in one tool | No | Read the review → |
| 2 | HubSpot Chatbot Builder | 8.1 | $20 per seat per month | Teams already running sales or support in HubSpot that want a bot writing straight into their CRM | Yes | Read the review → |
| 3 | Botpress | 8.0 | $150 per month | Support teams with a developer on hand that want agent building and a helpdesk in one tool | Yes | Read the review → |
| 4 | Landbot | 7.9 | €40 per month | Marketing teams in Europe that want lead-capture flows on a website, with prices in euros and data hosted in the EU | Yes | Read the review → |
| 5 | Tidio Lyro | 7.9 | $29 per month | Small and mid-sized online shops and support teams that want an AI agent, simple automations and a shared inbox from one vendor, with published self-serve prices; larger organisations only through the sales-led Plus and Premium tiers | Yes | Read the review → |
| 6 | Manychat | 7.7 | $17 per month | Creators and social-first shops that sell through Instagram, TikTok or Messenger DMs | Yes | Read the review → |
| 7 | Typebot | 6.7 | $39 per month | Developers and technical marketers who want cheap per-chat pricing or a self-hosted bot builder | Yes | Read the review → |
| 8 | Voiceflow | 6.6 | $60 per month | Technical CX teams and agencies that want a voice and web-chat agent with model choice, staging environments and code | Partly | Read the review → |
| 9 | Chatfuel | 6.3 | $20 per month | Agencies and small sales teams that want an AI agent answering leads on WhatsApp and Instagram | Partly | Read the review → |
Chatbot finder
Say what the bot is for and where it has to work. The finder filters the same product database the reviews use and tells you why each builder was kept or dropped.
9 builders fit
Funded support teams that want an AI agent, a shared inbox and ticketing in one tool
Teams already running sales or support in HubSpot that want a bot writing straight into their CRM
Support teams with a developer on hand that want agent building and a helpdesk in one tool
Marketing teams in Europe that want lead-capture flows on a website, with prices in euros and data hosted in the EU
Small and mid-sized online shops and support teams that want an AI agent, simple automations and a shared inbox from one vendor, with published self-serve prices; larger organisations only through the sales-led Plus and Premium tiers
Creators and social-first shops that sell through Instagram, TikTok or Messenger DMs
Developers and technical marketers who want cheap per-chat pricing or a self-hosted bot builder
Technical CX teams and agencies that want a voice and web-chat agent with model choice, staging environments and code
Agencies and small sales teams that want an AI agent answering leads on WhatsApp and Instagram
A filter over documented facts. Matches are ordered by fit, then by rubric score. It is not based on hands-on tests. Budgets compare the vendor's entry price in its own currency.
Reviews
- Tidio Lyro reviewreview
- Intercom Fin reviewreview
- Botpress reviewreview
- Voiceflow reviewreview
- Manychat reviewreview
- Chatfuel reviewreview
- Landbot reviewreview
- HubSpot Chatbot Builder reviewreview
- Typebot reviewreview
Head-to-head comparisons
- Tidio Lyro vs Intercom Finvs
- Botpress vs Voiceflowvs
- Manychat vs Chatfuelvs
- Landbot vs Typebotvs
- Botpress vs Typebotvs
- HubSpot Chatbot Builder vs Intercom Finvs
- Landbot vs Tidio Lyrovs
Alternatives
- The best Intercom Fin alternativesalternatives
- The best Manychat alternativesalternatives
- The best Tidio Lyro alternativesalternatives
- The best Botpress alternativesalternatives
- The best Landbot alternativesalternatives
Pricing, explained
- Tidio Lyro pricing explainedpricing
- Intercom Fin pricing explainedpricing
- Botpress pricing explainedpricing
- Voiceflow pricing explainedpricing
- Manychat pricing explainedpricing
- Chatfuel pricing explainedpricing
- Landbot pricing explainedpricing
- HubSpot Chatbot Builder pricing explainedpricing
- Typebot pricing explainedpricing
Guides
- What is the difference between a chatbot and an AI agent?guide
- Rule-based or AI chatbot: which should you build?guide
- How is chatbot software priced?guide
- What counts as a conversation in chatbot pricing?guide
- How do you write a knowledge base for a chatbot?guide
- What is a chatbot containment rate?guide
- What are Meta's rules for chatbots on WhatsApp?guide
- When should you not use a chatbot?guide
- Chatbots and the law in the United Statesguide
Recently updated
- Rubric v1.1: the "Data, compliance and evidence" ladder was rewritten. It had two faults. It treated a document we could not retrieve as a document the vendor does not publish, which scored vendors down for our own fetch failures; a sub-processor list now only earns credit at level 5, and only when the vendor publishes it openly. And it made named-customer case studies a gate on a security score, which the criterion's own question does not ask about; case studies are still reported on each review page but no longer affect this level. Re-applying the ladder moved Manychat 3 to 5, and HubSpot, Landbot and Tidio Lyro 3 to 4. No other criterion changed.
- Site published with rubric v1.0 and nine products. All prices and limits checked against their sources on this date. Editions: US English, UK English, German, Spanish.
- Reference-bot build test protocol published. Status: not run.